> ## Documentation Index
> Fetch the complete documentation index at: https://docs.polymet.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Buy more credits

> Add a one-time credit pack to your organization when your plan's credits are not enough.

A credit pack is a one-time purchase of extra credits. Use it for a busy week; if you need more every month, a bigger plan is cheaper per credit.

Credit packs are on Keep Alive, Pro and Team. Only organization admins can buy them.

![The Add credits dialog](https://mintcdn.com/polymet/TfIzLh80_L4bW9xQ/images/docs/plans/add-credits-dialog.png?fit=max\&auto=format\&n=TfIzLh80_L4bW9xQ\&q=85\&s=42a783c2a7a4b97dc14f5b18690c613c)

## Buy a credit pack

1. Open the **Add credits** dialog. Any of these opens it:
   * Settings > **Plans & Credits** > **Add credits**
   * **Buy Credits** in the profile menu
   * **Buy credits** next to a low or empty balance on the canvas, or on the out-of-credits message in chat
2. Pick an amount from the menu. Each row shows the credits and the price.
3. Click **Continue to checkout**. The button shows the price, for example **Continue to checkout · \$30**.
4. Pay on the checkout page.

Back in Polymet you see **Credits added to your organization**, and the credits are in your balance for everyone in the organization.

At the top of the dialog, **Upgrade your plan** compares your plan's price per credit with the pack price. **Upgrade plan** opens the plans instead.

## Prices

Packs cost 3 cents a credit on Pro and Keep Alive, and 6 cents a credit on Team.

| Credits | Pro and Keep Alive | Team |
| - | - | - |
| 200 | \$6 | \$12 |
| 400 | \$12 | \$24 |
| 1,000 | \$30 | \$60 |
| 2,000 | \$60 | \$120 |
| 4,000 | \$120 | \$240 |
| 8,000 | \$240 | \$480 |
| 12,000 | \$360 | \$720 |
| 16,000 | \$480 | \$960 |
| 20,000 | \$600 | \$1,200 |
| 24,000 | \$720 | \$1,440 |
| 28,000 | \$840 | \$1,680 |
| 32,000 | \$960 | \$1,920 |
| 36,000 | \$1,080 | \$2,160 |
| 40,000 | \$1,200 | \$2,400 |

For comparison, the Pro plan costs 2.5 cents a credit at its two smallest sizes and 2 cents a credit from 5,000 monthly credits up. See [Plans](https://docs.polymet.ai/plans/plans.md).

## How long they last

* Credits from a pack stay spendable for 365 days from purchase.
* They are spent after free credits, alongside your plan credits, the ones that expire soonest first. Since plan credits usually expire sooner, pack credits are normally used last. See [How credits work](https://docs.polymet.ai/plans/credits.md).
* They stay yours if you cancel or move to a smaller plan.
* A purchase is added straight away, even if a plan change is scheduled.

## When you cannot buy

| What the dialog says | Why | What to do |
| - | - | - |
| A paid plan is required to buy additional credits. | You are on the Free plan | Upgrade to a paid plan. See [Change or cancel your plan](https://docs.polymet.ai/plans/change-or-cancel.md) |
| Only organization admins can buy credits. | You are a member, not an admin | Ask an admin. See [Invite your team](https://docs.polymet.ai/team/members.md) |
| Extra credits for your organization are arranged through your contract. | You are on Enterprise | Click **Book a support call** |

## Related

* [How credits work](https://docs.polymet.ai/plans/credits.md) — free credits, spend order, rollover
* [Invoices and failed payments](https://docs.polymet.ai/plans/billing.md) — where the receipt for a pack lives
* [When you run low or run out](https://docs.polymet.ai/plans/out-of-credits.md) — the messages that lead here


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