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A credit pack is a one-time purchase of extra credits. Use it for a busy week; if you need more every month, a bigger plan is cheaper per credit. Credit packs are on Keep Alive, Pro and Team. Only organization admins can buy them.
The Add credits dialog

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Buy a credit pack

  1. Open the Add credits dialog. Any of these opens it:
    • Settings > Plans & Credits > Add credits
    • Buy Credits in the profile menu
    • Buy credits next to a low or empty balance on the canvas, or on the out-of-credits message in chat
  2. Pick an amount from the menu. Each row shows the credits and the price.
  3. Click Continue to checkout. The button shows the price, for example Continue to checkout · $30.
  4. Pay on the checkout page.
Back in Polymet you see Credits added to your organization, and the credits are in your balance for everyone in the organization. At the top of the dialog, Upgrade your plan compares your plan’s price per credit with the pack price. Upgrade plan opens the plans instead.

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Prices

Packs cost 3 cents a credit on Pro and Keep Alive, and 6 cents a credit on Team. For comparison, the Pro plan costs 2.5 cents a credit at its two smallest sizes and 2 cents a credit from 5,000 monthly credits up. See Plans.

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How long they last

  • Credits from a pack stay spendable for 365 days from purchase.
  • They are spent after free credits, alongside your plan credits, the ones that expire soonest first. Since plan credits usually expire sooner, pack credits are normally used last. See How credits work.
  • They stay yours if you cancel or move to a smaller plan.
  • A purchase is added straight away, even if a plan change is scheduled.

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When you cannot buy